Canned templates

Reusable response text for acknowledgments and closures

New template

Acknowledgment

Subject: We have received your data subject request — Ref: {ref}

Dear {name}, Thank you for your {type} request (ref: {ref}). We confirm receipt and will respond within one calendar month from the date of your verified request. If you have questions, please cont…

Completion notice

Subject: Your data subject request has been completed — Ref: {ref}

Dear {name}, We are writing to confirm that we have completed your {type} request (ref: {ref}). Please see the attached information / the action taken as described below. Kind regards, Privacy Team

Extension notice

Subject: Extension to your data subject request — Ref: {ref}

Dear {name}, [Example wording — confirm the legal basis with your adviser before sending.] Due to the complexity of your request (ref: {ref}), we are exercising our right under GDPR Art 12(3) to ex…

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